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The studio

14 Cunningham Road, Vasanth Nagar, Bengaluru 560052, Karnataka, India

Monday to Saturday, 10am – 7pm IST

Reach us

Email info@serinity.net Phone +91 80 4718 2200

Answered already?

The most common questions, answered in full.

Can I change or cancel an order?

Yes — until the parcel is packed. Write to info@serinity.net with your order number and we will stop it. Once shipped, our returns policy applies.

Which payment methods do you accept?

UPI, credit and debit cards, net banking and wallets — all through Razorpay. Cash on delivery is available on orders under ₹10,000.

Is my payment secure?

Payments are processed entirely by Razorpay, a PCI-DSS Level 1 certified gateway. We never see or store your card details.

How do I care for brass?

A dry cotton cloth after use, and a tamarind-and-salt polish twice a year. Never use commercial metal polish on an antique patina.

What is your returns policy?

Seven days from delivery for unused items in original packaging. Consecrated idols and opened incense cannot be returned for reasons of ritual purity, unless damaged in transit.

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